Squelching the Noise
2020.02.06 - 
We take feedback about communication abuse seriously, and in the past we’ve shipped settings that let customers control their exposure to other players’ avatars, names, and voice/text chat. (You can find these in Settings->Game->Communication and on the scoreboard). The settings are useful, but they have the downside of squelching communication indiscriminately.
So we’ve been working on a new system that will work more precisely. When the new system is fully deployed, players will receive a warning if they receive significantly more abuse reports than other players.
If they ignore that feedback and continue to receive abuse reports, they’ll receive a penalty: they will be muted by all other players by default. This ‘default mute’ state will remain until the player earns enough XP to remove the penalty, but other players can choose to manually unmute the user (as they would any other muted player).
Because the new system is driven by reports, it lets players establish their own standards for communication and ensure that their fellow players receive anonymous feedback when they’re out of line.
We’ve already started tracking players’ reports with the new system, and you can help us by getting into the habit of reporting abusive players for ‘Abusive Communications or Profile’ when you come across them. Note that reports are weighted higher for players that play more and/or report less frequently, so accounts that generate no XP and/or spam reports will have little to no impact.
As always, you can send feedback and/or concerns to CSGOTeamFeedback@valvesoftware.com
Maximum Impact
2020.02.04 - 
Show off your specialized skills while completing this week’s varied set of missions!
A Dry Heat
2020.01.28 -
This week’s missions move the operation to areas which feature CS:GO’s arid climates. Play Casual, Guardian, Wingman, and Deathmatch game modes on Dust II, Mirage, Shortdust and others.
Stay hydrated.
Raw Athleticism
2020.01.21 -
The Shattered Web missions for week 10 are now ready to play!
Get 15 default pistol kills in Deathmatch, 20 M4A1-S kills in Guardian: Canals, 5 kills with the enemy’s rifle in Casual: Dust II, 3 knife kills in Arms Race, deal 100 utility damage in Competitive, and earn 5 aces in Wingman.
Easy Peasy.
Just Having a Good Day
2020.01.14 -
“Hey, sometimes your opponent is just having a really good day!”
Repeat this soothing consolation should you run into any trouble completing this week’s set of challenging missions.
